Credit Controller Location: Wakefield, hybrid Working Hours: 09:00-17:00 Salary: Competitive Salary + benefits About Us Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across multiple sites. We have a strong presence in poultry, chilled, and bakery food categories. We are committed to delivering high-quality products to the British public and our customers including major retailers like Aldi, Co-op and Marks & Spencer. The Role As a Credit Controller, you will be responsible for managing credit control across a diverse portfolio of accounts including national supermarkets, wholesale traders and export customers. You will play a key role in ensuring strong financial controls while maintaining excellent relationships with both internal teams and external customers. Key Responsibilities <ul> <li>Manage credit control for a range of customer accounts including national supermarkets, wholesale traders and export clients using a variety of collection and risk management techniques.</li> <li>Conduct credit reviews and ongoing risk management of customer accounts.</li> <li>Handle discrepancy management and resolve customer queries efficiently.</li> <li>Manage order suspension and release in line with credit policies.</li> <li>Liaise with multiple UK sites to provide dedicated credit control support.</li> <li>Prepare for and attend regular debt and risk review meetings.</li> <li>Ensure all requests received through the credit control inbox are actioned promptly.</li> <li>Produce weekly and bi-weekly reporting on credit control performance and account status.</li> </ul> About You <ul> <li>Excellent communication skills with a strong team ethic.</li> <li>Proven ability to plan, organise and prioritise workload effectively.</li> <li>Experience working within a customer-focused environment.</li> <li>High level of accuracy and strong attention to detail.</li> <li>Experience driving continuous improvements and supporting change initiatives.</li> <li>Experience working with multiple ERP systems (Navision and SAP preferred).</li> <li>Advanced Excel skills.</li> <li>Ability to build effective working relationships with colleagues at all levels.</li> <li>Strong internal and external customer focus.</li> </ul> Why Join Us? <ul> <li>Work for one of the UK's largest food manufacturers with a proud legacy - from launching the UK's first ready meals to driving modern innovation.</li> <li>Be part of a team that values integrity, respect, and continuous improvement.</li> <li>Work in a collaborative, values-driven environment where your voice matters.</li> <li>Enjoy a competitive salary, opportunities for real career development and a benefits package that includes:</li> <li>Up to 33 days Annual Leave including Bank Holidays</li> <li>Health Assured Employee Assistance Programme and Grocery Aid, offering confidential support services 365 days a year</li> <li>Company Pension Scheme</li> <li>Boparan Restaurant Group Discount</li> <li>Cycle2Work Scheme</li> </ul> #headoffice

Credit Controller

Credit Controller