Supporter Income Coordinator

<p><strong>Location:</strong> Central London, hybrid (2 days per week in office, including Tuesday)<br><br>Apply below after reading through all the details and supporting information regarding this job opportunity.<br> <strong>Contract:</strong> Temporary, 2 to 3 months<br> <strong>Hours:</strong> Full-time (35 hours per week)<br> <strong>Salary: </strong>£15.98 per hour (+ holiday) (£28,750 salaried equivalent)<br> <strong>Start Date: </strong>ASAP<br> Prospectus is proud to be supporting our client, a well established international charity, in their search for a temporary <strong>Supporter Income Coordinator </strong>to assist with donation processing.<br> <strong>Responsibilities:</strong></p> <ul> <li>Support the administration of Direct Debits, including monthly processing and data file management</li> <li>Process donations from a variety of sources, including online platforms, credit cards, payroll giving and bank transfers</li> <li>Manage Gift Aid processes, including creating declarations and supporting related administration</li> <li>Reconcile income and ensure accurate financial records are maintained</li> <li>Maintain and update supporter records, ensuring data accuracy and compliance with data governance requirements</li> <li>Resolve issues with supporter records and liaise with internal teams and external agencies where needed</li> <li>Carry out quality assurance checks and support audit processes</li> <li>Maintain organised filing systems and documentation</li> <li>Support testing of new systems and processes</li> <li>Work collaboratively with colleagues to deliver a smooth and efficient supporter journey</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Recent, relevant experience in a similar role in a not-for-profit organisation, with a good working knowledge of database and CRM systems</li> <li>Familiarity with Microsoft products, especially Excel</li> <li>High level of organisation and attention to detail, with the ability to manage priorities and deadlines</li> <li>Excellent interpersonal and communication skills, with the ability to build strong internal and external stakeholder relationships</li> <li>Collaborative and proactive approach</li> </ul> <p><br> CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.<br> At Prospectus, we are committed to supporting you throughout your application journey. xwzovoh We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.</p>