Senior ServiceNow Developer

ServiceNow Senior Developer<br><br>Ensure all your application information is up to date and in order before applying for this opportunity.<br>Pay up to £73,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.<br>DWP. Digital with Purpose.<br>We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe!<br>We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.<br>DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.<br>The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.<br>What skills, knowledge and experience will you need?<br>Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB, Integrations).<br>Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context.<br>Proven ability to be able to work in a fast-paced environment either as part of a team or under their own initiative.<br>Demonstrable experience of troubleshooting and resolving complex issues across an enterprise tooling infrastructure, individually or as part of a team, showing initiative when tackling issues and providing potential solutions where applicable.<br>Strong working knowledge and practical experience of IT methodologies such as Agile.<br>Significant experience of effectively communicating at different levels to various technical and non-technical audiences.<br>You must hold a Certified ServiceNow System Administrator certification. Evidence of this qualification will be requested.<br>You and your role<br>We're looking for a Senior ServiceNow Developer to help shape and deliver new features and improvements on our live ServiceNow platform. You'll play a key role in building high quality solutions, keeping work moving by tackling blockers early and making sure everything meets our delivery standards and timescales.<br>You'll support and guide other developers, reviewing code, sharing good practice and line managing more junior colleagues. Working closely with the Delivery Manager, you'll be part of a collaborative product team, partnering with internal teams and users across DWP.<br>You'll also help set the technical direction for ServiceNow, assessing new ideas and enhancements while keeping a firm eye on performance, security, accessibility and stability. Clear documentation and a practical, delivery focused mindset are essential as you help the platform continue to grow and evolve.<br>Details. Wages. Perks.<br>Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.<br>Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.<br>Pay: We offer competitive pay of up to £73,205.<br>Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year.<br>Holidays: A generous leave package starting at 26 days rising to 31 days over time.<br>You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.<br>We have a broad benefits package built around your work-life balance which includes:<br>Flexible working including flexible hours and flex-friendly policies<br>Time off volunteering and charitable giving<br>Bring your authentic self to work with 'I Can Be Me in DWP'<br>Discounts and savings on shopping, fun days out and more<br>Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference<br>Professional development, coaching, mentoring and career progression opportunities.<br>And we have an award-winning environment and culture:<br>DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards<br>Diverse and Inclusive Leadership at Digital Leaders Awards 2024<br>Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025<br>Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards<br>Process:<br>We know your time is valuable so our application and selection process is just two stages:<br>Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.<br>Interview: a single stage interview online. xwzovoh <br>CLICK APPLY for more information and to start your application.