Customer Relationship Manager

<p>Competitive salary plus commission<br><br>A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.<br><br>Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.<br> <br> Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.<br> <b><br> REWARDS PACKAGE:</b><br> Attritive salary, alongside a competitive commission structure<br> Access to a range of retail and leisure discounts<br> Access to a range of wellbeing support and Best Doctors Service<br> Opportunity to develop within a hugely supportive team<br> <b><br> RESPONSIBILITIES:</b><br> Managing enquiries to improve the conversion rates and achieve occupancy targets<br> Excellent communication skills.<br> Networking within the local community to raise the profile of the home and generate enquiries<br> Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy<br> Identifying opportunities to improve sales and marketing performance<br> <br> <b>NEED TO HAVE:</b><br> Have proven sales and marketing experience preferably in healthcare but not essential<br> Have the ability to analyse data on Salesforce or similar CRM application<br> Be self-motivated and target driven<br> Have interpersonal and professional qualities <br> Confident user of Microsoft Office (Excel/Powerpoint)<br> Full UK driving licence.<br> <br> <b>NEED TO DO:</b><br> Represent Barchester and our state of the art home in a friendly and professional manner. <br> Responsible for all sales activity for the home.<br> Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.<br> Engage with residents and relatives to understand their experience and requirements.<br> Respond to sales enquiries.<br> Actively generate leads and identify local marketing opportunities. <br> Maintain a contacts database. xwzovoh <br> <br> Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.</p><p><br></p>