Housing Officer

<p><strong>Hours:</strong> 37 hours per week<strong>Salary:</strong> £29,839 per annum<strong>Location:</strong> Gloucester </p><p>Are you passionate about supporting older and vulnerable people to live independently within safe, well-managed homes?</p><p>Our client is seeking a <strong>Housing with Care Officer</strong> to deliver high-quality housing management services within their Housing with Care schemes. This is a key frontline role focused on resident wellbeing, effective tenancy management, and creating welcoming, supportive communities.</p><p>Key Responsibilities</p><ul><li>Manage all aspects of tenancy management, including referrals, sign-ups, terminations, voids, and regular tenancy visits.</li><li>Support residents to maintain their independence and wellbeing through individual support plans, group activities, and signposting to relevant specialist services.</li><li>Hold regular customer surgeries and respond promptly to housing-related enquiries.</li><li>Carry out health & safety inspections, tenancy audits, and compliance checks, ensuring accurate record keeping at all times.</li><li>Work collaboratively with local authorities, social care teams, contractors, and partner agencies to achieve positive outcomes for residents.</li><li>Support income collection processes and monitor service charges effectively.</li><li>Encourage resident involvement and provide opportunities for customers to influence service delivery.</li><li>Act as a positive representative of the organisation, working in line with agreed values and service standards.</li></ul><p>About You</p><ul><li>Experience working with older people or vulnerable adults within a housing, care, or support environment.</li><li>Sound knowledge of housing legislation, welfare benefits, and tenancy management.</li><li>Strong communication and interpersonal skills, with a customer-focused approach and the confidence to manage challenging situations professionally.</li><li>Full UK driving licence and access to a vehicle for work-related travel</li></ul><img src="https://www.jobg8.com/Tracking.aspx?%2bjBHvVsVsDdNM%2fBuucHS9kHikxAldN7Qv" width="0" height="0" />