Key Account Executive

Key Account Executive An exciting opportunity within a forward-thinking logistics business We're recruiting for a Key Account Executive to join a growing transport and logistics organisation operating at the forefront of sustainable fleet solutions and technology-led operations. This is an excellent opportunity for someone who enjoys building strong client relationships, coordinating operational delivery, and working within a fast-paced environment where customer experience and service performance are key. The business is investing heavily in innovation, electric fleet capability, and data-driven logistics solutions, making this a particularly exciting time to join. This is what you'll be doing As Key Account Executive, you'll play a central role in managing strategic customer relationships while supporting the delivery of high-quality transport services across major accounts. Acting as the main point of contact for key customers, ensuring a consistently high level of communication, responsiveness, and service delivery across day-to-day operations. Working closely with operational, planning, and transport teams to coordinate customer requirements, monitor delivery performance, and ensure service levels and KPIs are achieved. Producing regular customer reports and performance updates using operational data, telematics, and digital systems to provide insight into service delivery and sustainability performance. Supporting continuous improvement initiatives by identifying operational efficiencies, resolving service issues quickly, and helping drive long-term customer satisfaction and retention. Contributing towards commercial growth by identifying opportunities for account development, supporting proposals and renewals, and helping onboard new customer contracts successfully. This is what you'll bring to the team Previous experience within account management, customer service, logistics, transport, or supply chain operations. Strong communication and relationship-building skills with the ability to work effectively across both customer-facing and internal operational teams. Good organisational skills with the ability to manage multiple priorities and maintain attention to detail in a fast-paced environment. Comfortable working with reporting systems, operational data, and digital platforms to support customer service and decision-making. A proactive and solutions-focused approach with a genuine interest in delivering excellent customer experiences. This is what you'll get in return This role offers the opportunity to join a growing and innovative organisation with strong long-term career prospects and a supportive working environment. Competitive salary package Hybrid and flexible working opportunities Career development and progression opportunities Exposure to innovative fleet and logistics technology Supportive and collaborative team culture Growing business with ambitious future plansApply now for more information