Call Centre Jobs

Call Centre Manager Based in North London Permanent Office based £38-40K per annum based on experience We are looking for a hands‑on Call Centre Manager who is comfortable answering calls as part of daily operations, especially while learning the role and supporting the team. This position offers a strong opportunity to grow within the company and expand our call centre services as we continu...

As our Quality & Performance Lead for the Patient Triage team, youll be the driving force behind a team thats the very first point of contact for patients. Every call is an opportunity to make a difference - and youll make sure those moments count. Your mission? To ensure patients get the right help, at the right time, delivered with empathy, accuracy, and efficiency. This is more than a typ...

Do you have experience in a phone-based customer service environment? If your skills, experience, and qualifications match those in this job overview, do not delay your application. Do you pride yourself on providing excellent customer service? Have you worked within the Financial Services Industry? If so, we'd love you to join our team at Pepper Advantage UK in Uxbridge. Pepper Adva...

PSM Recruitment are seeking a Client Services Coordinator to join a fast growing successful, data-driven, communications services company based in Orpington, you will play a key role in delivering excellent customer service while supporting a wide range of marketing activities. This is a varied, hands-on role suited to someone who is proactive, highly organised, and eager to develop their skills w...

Responsibilities: * Use CAFM system as a user on site including PPM records, reactives and reporting. * Answer calls/email for the business in a timely fashion * Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. * Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply R...

Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: City of London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to...

Software Customer Success Manager – Market Leader in Ed Tech This is a 1 year FTC An outstanding opportunity to join the market leaders of Management Information Systems (MIS) for schools and MATs as a consultant. We are looking for individuals with experience of using school MIS systems - for example senior teachers, exams officers, timetablers, data managers or deputy/headteachers who are seekin...

Start your career in IT support and technical services. Our client, a growing and innovative organisation, is looking for a proactive Helpdesk Analyst to join their IT support team. This is an excellent opportunity for someone passionate about technology and problem-solving to gain hands-on experience while supporting users and ensuring smooth day-to-day IT operations. What You’ll Be Doing: *...

TFR is a trusted agency with specialist QSR, Hospitality and Leisure omnichannel expertise, having worked with some of the world’s leading brands. Working within the biggest department, we’re looking for a Senior Account Manager who will work very closely with a Business Director to lead and grow accounts within your remit, acting as the central conduit between your clients and our internal team...

Facilities Helpdesk Administrator – FM Provider – North London– Up to £32,000 per annum Are you an experienced FM Helpdesk Administrator looking for your next opportunity? Do you want to expand your experience within a growing Facilities Management environment? This is an excellent opportunity to join an established FM provider based in North London on a Permanent basis. You will be part of a...

Job Title: Technical Support Engineer (Electric / RF / Semiconductor) Type of position: Permanent Location: West London, UK Base Salary: GBP 30-38K + bi-annual profit, sharing bonus, private pension and private health insurance. Working hours: Monday to Friday 35 hours per week (minimum daily 7.5 hours flexible hours between 7 a.m. and 5 p.m. over 5 days) Language: Fluent English Travels – Busine...

Customer Success Manager Holborn, London (Mon & Fri WFH) £45k–£55k base | £60k–£70k OTE Certus Recruitment Group is working with a fast-scaling, mission-led SaaS business transforming how schools approach student wellbeing. In the last 12 months alone, they’ve grown their client base by 300% and now support schools across the UK and 40+ countries globally. With usage set to triple again, they’re i...

Facilities Co-ordinator / Helpdesk Operator 📍 Princess Royal University Hospital, Farnborough Common, Locksbottom, Kent, BR6 8ND 💷 £14.00 – £14.70 per hour (PAYE) 🕒 40 hours per week | Monday – Friday (8:00am – 5:00pm) 📅 Start Date: 7th April 2026 📄 6-month contract (potential to go permanent) The Role We are currently recruiting for a Facilities Co-ordinator / Helpdesk Operator to join a busy...

Job Title: Helpdesk Manager (Crown Estate Contract) Location: Central London Type: Full‑Time, Permanent We are looking for an experienced Helpdesk Manager to lead our Helpdesk operations on the prestigious Crown Estate contract. This role is responsible for driving service excellence, ensuring accurate workflow management, and delivering high‑quality data insights that support operational decision...

French Speaking Contact Centre Advisor Salary: £28,957 per annum + monthly financial incentives including lunch card worth £2,772 per annum and an impressive range of premium benefits Hours: Shifts operate between 07:00 and 22:00, Monday to Sunday. Prime Central London location Luxury Hospitality Brand | High-End Clientele Are you a fluent French speaker with a passion for delivering excepti...

Role: Senior Client Servicing Executive Salary: £35,000 per annum Location: Knightsbridge Permanent | Hybrid (2 days office, 3 home) Purpose: To support high‑quality client servicing across a Financial Wealth Management Practice, ensuring a seamless adviser–client experience, strong regulatory adherence and efficient daily operations. Key Responsibilities Client Servicing & Workflow Manageme...

The Role As Helpdesk Coordinator, you will be the first point of contact for clients, tenants, and engineers, ensuring maintenance requests are logged, scheduled, and completed efficiently. Key Responsibilities * Handling incoming calls and emails from clients and residents * Logging and raising jobs on the system * Scheduling engineers and subcontractors * Monitoring job progress an...

Based in Orpington, Kent ​£26,000 - £28,000 per annum dependent on experience Our Chequers division is continuing to grow, having recently been awarded several new contracts. As a result, we are now looking for an experienced Helpdesk Administrator to support the mobilisation of these contracts and provide vital administrative support to the Operational team. You will deliver the highest levels...

Customer Support Specialist Remote (within 4 hours of UTC); Optional in-person time in Fulham (London) Full-Time £32,000 – £34,000 per annum + discretionary bonus Overview This is a hands-on, customer-facing role with real impact on user experience and customer satisfaction. You will take ownership of support interactions end-to-end, ensuring customers receive thoughtful, accurate, and timely...

Technical Support Engineer Twickenham £35,000 - £40,000 basic + Bonuses (£45'000 OTE) Pension + Progression + International Travel + Private Health Care + Immediate Start! Be a part of a growing company as the new Technical Support Engineer who has had incredible success year on year in this high tech environment. Providing technical support in the semiconductor industry, you will be working...