Logistics Specialist

Job Title: Logistics Specialist

Department: Logistics

Location: Sharp Clinical Services (UK) Ltd, Heads of the Valleys, Rhymney, NP22 5RL

Summary:

Sharp is a global leader in clinical supply chain services and pharmaceutical packaging, supporting pharma and biotech clients from early-phase trials through to commercial launch. We are recruiting a Logistics Specialist to join our team in Rhymney, Wales. Taking ownership of logistics activities for allocated clients and studies, you will plan, coordinate and oversee compliant, accurate and timely international shipments, proactively manage risks and stakeholders, and deliver a high standard of customer service.

Duties and Responsibilities:

·        Serve as the main contact for allocated clients and studies, providing clear updates and coordinating meetings or calls as required.

·        Own the end-to-end coordination of international shipments from origin to destination, setting timelines and priorities and managing couriers, freight forwarders, customs brokers, depots and relevant agencies to achieve agreed delivery requirements.

·        Oversee the preparation, review and control of accurate shipping and customs documentation, including invoices, bills of lading and customs declarations, resolving discrepancies before shipment.

·        Classify goods and support the correct calculation of duties and taxes, ensuring compliance with HMRC requirements and international trade regulations.

·        Take ownership of the logistics requirements for allocated distribution projects and depots, developing and coordinating plans for the distribution, retrieval, return and destruction of clinical trial materials and monitoring delivery against agreed requirements.

·        Review project information, identify missing data or documentation, and provide shipping advice in line with client requirements and technical agreements.

·        Monitor logistics performance and project milestones, maintain accurate management and invoicing information, proactively identify and escalate risks or delays, and lead practical corrective actions through to resolution.

·        Follow Sharp policies, SOPs, client instructions and applicable GMP and GDP requirements.

·        Support wider logistics and continuous improvement projects and, when required, provide guidance and operational support to colleagues across the business.

Essential requirements

·        Proven experience in logistics, supply chain or project management.

·        Strong knowledge of international shipping, customs and import/export processes.

·        Demonstrable ability to plan, prioritise and coordinate multiple projects or workstreams simultaneously, maintaining ownership of actions, risks and deadlines.

·        Strong client-facing and stakeholder management capability.

·        Good understanding of Incoterms, shipping documentation and courier services.

·        Excellent organisation, attention to detail and problem-solving skills.

·        Strong written and verbal communication skills.

·        Confident user of Microsoft Excel and other Microsoft Office applications.

Desirable

·        Experience within pharmaceuticals, clinical trials or another regulated environment.

·        Experience managing global clinical trial distribution.

·        Experience with SAP or a similar ERP system

General:

·        This job specification is not exhaustive and may change following discussion with the post holder.

·        Occasional UK and international travel may be required.

·        All employees must meet their health and safety and dignity at work responsibilities.

 Applicants must have the right to work in the UK

Sharp is an equal opportunities employer. We believe that employing a diverse workforce is central to our success.  We welcome applications from all members of society irrespective of age, sex disability, sexual orientation, race religion or belief.