Senior Parts Advisor

Senior Parts Advisor Automotive

Location: Nottingham
Salary: £30,800 £34,300 OTE
Job Type: Full-time, Permanent

A busy automotive dealership in Nottingham is seeking an experienced Senior Parts Advisor to join their high-performing aftersales team. This is an excellent opportunity for someone with strong parts knowledge who is confident working in a fast-paced environment and supporting both customers and colleagues.

Responsibilities

• Handling parts enquiries via phone, email, and in person
• Sourcing and ordering vehicle parts using manufacturer systems
• Supporting trade, retail, and workshop parts requirements
• Maintaining stock levels and inventory accuracy
• Preparing quotations and processing invoices
• Supporting and mentoring junior team members
• Ensuring KPIs, deadlines, and service standards are met
• Building strong relationships with internal teams and customers

Requirements

• Previous experience in a Senior Parts Advisor role
• Strong automotive parts knowledge (manufacturer experience advantageous)
• Experience supporting or mentoring team members
• Excellent communication and customer service skills
• Highly organised with strong attention to detail
• Confident using dealer systems (e.g. Kerridge or similar)
• Full UK driving licence

Working Hours

• Monday to Friday: 9:00am 6:00pm
• 1 in 2 Saturdays

Benefits

• Competitive salary with bonus potential
• 25 days holiday + bank holidays
• Staff discounts on vehicles, servicing, and parts
• Pension scheme
• Cycle to Work scheme
• Wellbeing and employee support programmes
• Manufacturer training and career development opportunities

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