Order Processing Administrator

Order Processing Administrator

Location: Braintree

Salary : £26,000 - £30,000

Benefits : 25 days holiday + bank holidays, parking on site, friendly, supportive team.

Our client, a leading organisation in their industry, is seeking a dynamic and detail oriented Order Processing Administrator to join their well established and friendly team. This role is an excellent opportunity for someone who thrives in a fast paced environment and is passionate about delivering exceptional customer service.

Key Responsibilities:

• Accurately and efficiently process customer orders, ensuring all information is entered correctly and completed within agreed timescales.
• Prepare and issue quotations, sales orders, and supporting documentation to facilitate smooth transactions.
• Manage incoming telephone calls, professionally handling customer enquiries and directing calls to appropriate team members when needed.
• Respond promptly and professionally to customer emails, maintaining the highest standards of customer service.
• Provide administrative support to both the Sales team ensuring daily operations run seamlessly.
• Maintain accurate customer records, databases, and filing systems in line with company procedures.
• Liaise with suppliers and customers regarding orders, deliver...