Japanese Speaking - Sales Administration Assistant

Title: Japanese Speaking - Sales Administration Assistant Salary: Up to £30,000 Location: London Job status: Permanent Working hours: 9:00-17:30 (5 days on-site) Start date: ASAP Responsibilities: * Handle customer inquiries via phone and email regarding Overseas Insurance and Healthcare Programs, and liaise with overseas branches, clients, claimants, and medical facilities. * Coordinate medical assistance services, including issuing and managing payment guarantees and arranging medical interpreters. * Process and manage insurance claims, including claim adjustments, necessary investigations, and appropriate interpretation and application of insurance policies and Healthcare Programs. * Maintain accurate records and documentation, including post logs, claim/invoice master logs, claim-related documents, filing, scanning, and data updates. * Provide general administrative and operational support and perform other duties as assigned by the Supervisor or Manager. Requirements: * Current administrative experience in Japan; travel/hospitality experience preferred. * Available for long-term employment; YMS/Student Visa holders may be considered if eligible to switch visas. * Native-level Japanese and business-level English. * Strong PC and Microsoft Office skills; advanced Excel skills preferred. * Strong multitasking skills. Please follow us on Linkedin: people-first-team-japan We wo...