Fire Alarm Technical Support

If you've spent years installing, commissioning or fault finding fire alarm systems and are looking for a role that offers a better work/life balance, this could be exactly what you've been looking for.

We're recruiting for a Senior Fire Alarm Engineer (Office Based) to join a leading global manufacturer of fire and electronic security systems. You'll become a trusted technical expert, supporting installers, engineers and customers from a modern office environment, whilst still putting your engineering experience to good use every day.

Salary: £42,000 - £46,000

Location: Manchester (Office Based)

Hours: Monday to Friday

This isn't a call centre role. It's a technical position where you'll become one of the company's product specialists, providing expert advice and support to customers and engineers.

Your day-to-day responsibilities will include:

• Providing technical support via telephone, email and remote diagnostics
• Helping customers diagnose and resolve technical faults
• Supporting engineers with installation, commissioning and programming queries
• Creating technical documentation and knowledge articles
• Assisting with product testing and evaluating new technologies
• Supporting quotations and technical specif...