Customer Support Advisor / Administrator

We are looking for a temporary Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers.

About the role:

The role involves providing first line support for customers within our sales and service operations. Customer Support Advisors will provide overall support but will have a focus on one of our key business areas. On a day-to-day basis this is what you would be doing:
Responding to a high volume of customer calls including breakdowns.
High quality administration support to internal departments and customers
Respond efficiently to all customer enquires
Update customer and supplier portals and monitor activity
Update activity reports as required
Provide quotations to customers as required
Support for your focus business area

Here is a quick tick list for the other skills we are looking for:

Excellent written and verbal communication skills
Excellent time management skills and ability to react quickly to requests
Ability to follow company health and safety procedures

What we offer:

Competitive salary
Attractive company pension
Company sick pay
Voluntary critical illness cover
Free eye tests
Free flu jabs
24/7 Employee Assistance Programme
Benefits platform with instant discounts and offers
We will provide you wi...