Customer Solutions Architect

GoodEngland North West KnutsfordPermanent IT Telephone Integration Engineer/Pre-Sales - Permanent – KnutsfordHybrid – 3 days on site, 2 days remote40 hour weekRequired: - This is more of a pre-sales or telephone integration engineer role, understand the clients need wo work with partners, complex integration move to post sale, to do the design for Pre-Sales and create solutions then hand over to the Engineering team for implementation, integrate my clinet’s systems. Any cloud platforms AWS, Azure, Google Cloud ir required. Any Pre-Sales.  APIs, microservices, integrations, Data flows, scalability, security. Infrastructure concepts: Networking, authentication, IAM Containers (Docker, Kubernetes). Understanding of: DevOps practices, CI/CD pipelines Databases (SQL & NoSQL). Agile / Scrum certifications. ITIL (for service-oriented environments). Experience with RFPs, proposals, & SOWs. 3–8+ years in roles such as a Sales Engineer / Pre-Sales Engineer. Technical Consultant. Implementation Architect Nice-to-Have Telephone Integration Engineer/Pre-Sales Overview: Skills & Experience Essential Proven experience in a customer-facing Pre-Sales or Technical Consultant roleStrong experience producing customer-facing HLDs & LLDsExperience designing SaaS or managed service solutionsUnderstanding of regulated or compliance-driven environmentsExcellent customer communication, workshop facilitation, & presentation skillsAbility to balance customer requirements with product & service constraints DesirableExperience with compliance, archiving, or regulated data platformsExposure to financial services or regulated communications environmentsExperience supporting technical pre-sales or complex customer onboardingFamiliarity with structured service delivery or professional         services modelsTelephone Integration Engineer/Pre-Sales Personal Attributes Strong customer-first mindsetConfident, credible, & consultative in customer engagementsStructured & detail-oriented in design documentationComfortable managing multiple customer designs concurrentlyQualifications Bachelor’s degree in: Computer Science or Software Engineering or Information Systems or Engineering or a related technical field or relevant business experience  With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.