Customer Service & Office Coordinator Full / Part Time

Our client is a well-established, family-run home improvement specialist with an excellent reputation for delivering high-quality, bespoke solutions to homeowners across Gloucestershire and the surrounding areas. Known for their exceptional craftsmanship, outstanding customer service and attention to detail, they have built a loyal customer base and continue to grow through repeat business and recommendations.

With a friendly, supportive culture and a commitment to excellence, this is an exciting opportunity to join a close-knit team within a respected and successful local business.

Based at their Cheltenham office, our client is looking to recruit a friendly, positive and highly organised individual who is self-motivated, proactive and enjoys working as part of a collaborative team. The successful candidate will have a strong work ethic, excellent organisational skills and a proactive approach to supporting the day-to-day operations of the business.

Responsibilities:

-Answer and direct incoming telephone calls in a professional and friendly manner

-Build and develop relationships with prospective domestic and commercial customers

-Liaise with existing clients, providing updates and helping to...