Customer Service Advisor

Are you someone who thrives on communication and keeping a busy operation running smoothly? This position is perfect for a natural problem-solver with a positive, can-do attitude!

Apply today to work as a Customer Service Advisor for our client's freezer warehouse in Portbury.

The rate of pay is £14.94 per hour.

This is a full-time role working fixed shifts and the hours of work are:
- 8:00am - 17:00pm

Applicants must be able to drive and have their own transport to get to the site.

Your Time at Work

As a Customer Service Advisor you will be responsible for:

- To drive a customer-focused approach across all activities and ensure the customer service
team is a centre of excellence, maintaining outstanding customer service both internally and externally
- Ensuring timely order capture for your customers
- Co-ordinating the communication process to ensure that all customers are kept up to date
- Ensuring that accurate information is captured
- Train and support other team members
- Liaising closely with all other functions with a customer service angle, negotiating on the best fit solution
- Cover the management of others' accounts during periods of absence
- Provide a proactive approach to customer service

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