BTR Community Manager

The role:

A leading property company is seeking an experienced Community Manager to join a premium Build-to-Rent development in Leeds.

The Community Manager will oversee the day-to-day operation of the building, manage a small on-site team and act as the primary point of contact for residents, leasing partners and guests. This is a customer-focused role combining resident experience, property operations, tenancy management and building compliance.

Responsibilities:

• Manage and support a small on-site team.
• Act as the first point of contact for resident enquiries and service requests.
• Deliver an exceptional level of customer service and resident experience.
• Coordinate planned and reactive maintenance, liaising with and supervising external contractors.
• Manage tenancy progression, including move-ins, renewals and move-outs.
• Work closely with leasing partners to monitor occupancy and support leasing activity.
• Organise resident events and initiatives to encourage engagement and satisfaction.
• Conduct regular property inspections and follow up on required works.
• Support statutory compliance requirements and maintain accurate records.

About you:

• Previous on-site experience within Build-to-Rent, PRS or Student Accommodation is essential.
• Strong pro...