SC
Posted 5 days ago
Second Line Support
Southern Communications Ltd
📍 Basingstoke, GB
IT
Job description
You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.
Responsibilities:
Receiving and resolving escalated tickets from First Line Service Desk.?
Diagnosing and resolving more complex technical issues that cannot be resolved at first line.?
Escalating issues to Infrastructure, S...