WA
Posted 1 day ago
Lettings Administrator
Walker & Sloan
📍 Exeter, GB
AdministrationFull-time
Job description
Lettings Administrator
This is an excellent opportunity to join a highly respected independent estate agency as a Lettings Administrator.
You'll play an important role within a busy lettings department, providing administrative support to the wider team and helping ensure new tenancies, property records and day-to-day lettings processes are managed efficiently.
With an established brand, strong presence across Exeter and the surrounding market and an experienced team in place, this is a great opportunity for an organised and customer-focused individual looking to develop their career within property.
The Role
* Provide day-to-day administrative support to the lettings team.
* Prepare tenancy documentation and associated paperwork.
* Progress new tenancies and ensure documentation is completed accurately and on time.
* Maintain accurate landlord, tenant and property records.
* Update the CRM and internal property systems.
* Liaise with landlords, tenants and applicants by telephone and email.
* Assist with referencing and compliance documentation.
* Support tenancy renewals and relets.
* Assist with the marketing and launch of available properties.
* Handle incoming enquiries and provide a high level of customer service.
* Support the wider lettings team with general administration.
About You
We're looking for an organised, proactive and personable individual who enjoys working in a fast-paced environment and takes pride in delivering a high standard of service.
You could already be working within lettings or estate agency administration, or come from a strong administrative or customer service background and be looking to develop a career within property.
You'll have:
* Previous administration or customer service experience.
* Excellent organisation and attention to detail.
* Strong written and verbal communication skills.
* Confidence dealing with customers by telephone and email.
* The ability to manage multiple tasks and deadlines.
* Good IT skills and confidence using databases and CRM systems.
* A proactive and professional approach.
* Previous property or lettings experience would be advantageous but isn't essential.
What's on Offer
* Salary: £27,000 – £29,000
* Excellent training and ongoing professional development.
* Genuine opportunities for career progression.
* The backing of an established and highly regarded independent estate agency.
* Supportive and collaborative working environment.
* Opportunity to build a long-term career within residential property.
About Walker & Sloan
Walker & Sloan are a B Corp Certified recruitment business specialising in Property, Construction and the Built Environment. We work closely with clients across the UK and handle all applications with complete confidentiality