Custody & Community Support Worker

We’re looking for a compassionate and motivated individual to join our team as a Custody & Community Support Worker In this role, you’ll support a caseload of participants in a community setting starting from their initial assessment and continuing throughout their sentence. You’ll provide guidance, encouragement, and tailored support to help them overcome challenges, reintegrate into society, and successfully complete their journey. Support is delivered through one on one sessions and group interventions, all designed to empower participants and help them build brighter futures. We’re creating safe, welcoming spaces where people with experience of rehabilitation can engage in meaningful activities that promote social inclusion, improve wellbeing, and develop the skills needed to thrive in everyday life. We welcome applicants from a wide range of backgrounds, including health and social care, mental health support, youth work, housing services, substance misuse recovery, community volunteering, and newly graduated students from criminal justice or related fields who are seeking meaningful opportunities to make a difference. Our ideal candidate is confident, empathetic, and comfortable mentoring people from all walks of life. Most importantly, we’re looking for someone who is passionate about supporting others and committed to helping individuals overcome challenges and transform their lives. In return for your dedication, knowledge, and commitment, we offer a competitive salary of £25,877 - £29,000 per annum (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual salary pay review • Refer a friend scheme • Free access to Benefit Hub Location: Mobile (Peripatetic), the cluster will cover areas across Devon Hours: 37 hours per week Contract: Permanent Key Responsibilities * Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements. * Provide information as required, to support the monitoring and tracking of performance against contract targets and to ensure activities are effective. * To ensure effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk. * Implement safeguarding policies and procedures within all aspects of delivery, to protect children and vulnerable adults within both a custodial and community setting. * Contribute to the creation and provision of a welcoming and inclusive environment, in which participants are enabled to fulfil their potential and desist from crime. This role requires regular travel across the allocatedarea and if necessary covering other locations within the South West Skills & Experience * IAG Level 3 desirable * Experience and/or ability to work with people on a one to one and group work basis. Ability to motivate others and facilitate learning in order to change attitudes and behaviour. * Highly effective interpersonal and communication skills (good verbal, presentation and written skills and ability to communicate concisely and effectively). * Highly organised and ability to maintain accurate records with timely recording and ability to meet deadlines. * Experience of working with a variety of people who have experienced a range of social/personal difficulties and/or experience within criminal justice system and understanding of the barriers faced by offenders with multiple and/or complex needs