Credit Controller

Anderson Knight Recruitment is delighted to be working on behalf of a respected and well-established organisation within the charity sector to recruit a Credit Controller to join their finance team.

This is an excellent opportunity for an experienced Credit Controller who is looking to join a purpose-driven organisation where they can make a meaningful contribution while supporting the financial stability of the charity. The successful candidate will play a key role in managing outstanding debt, maintaining strong relationships with stakeholders, and supporting the wider finance function.

Key Responsibilities:

• Managing and maintaining a portfolio of debtor accounts to ensure timely collection of outstanding balances
• Chasing overdue payments via telephone, email, and written correspondence
• Allocating incoming payments and reconciling customer accounts
• Investigating and resolving invoice and payment queries efficiently
• Producing and reviewing aged debt reports and escalating issues where appropriate
• Building and maintaining positive relationships with customers, funders, and internal stakeholders
• Negotiating payment arrangements and ensuring agreed payment terms are adhered to
• Assisting with cash flow forecasting and reporting on collection performance
• Monitoring account activity and identifying potential credit risks
• Supporting the wider finance team with ad hoc duties and month-end processes as required

Requirements:

• Previous experience in a Credit Controller or similar accounts receivable role
• Proven ability to manage outstanding debt and improve cash collection performance
• Excellent communication and relationship-building skills
• Strong organisational skills with the ability to manage competing priorities
• High level of accuracy and attention to detail
• Good working knowledge of Excel and finance systems
• A proactive, professional, and empathetic approach when dealing with stakeholders
• Desirable: Previous experience working within the charity or not-for-profit sector

What's On Offer:

• Competitive salary depending on experience
• Opportunity to join a highly regarded charity making a positive impact in the community
• Supportive and collaborative working environment
• Ongoing training and professional development opportunities
• Flexible and hybrid working options (where applicable)
• Excellent long-term career prospects within a values-driven organisation