Brand Experience Lead – Retail & Customer Growth

The Estée Lauder Companies Inc. in Swansea is seeking a Counter Lead to drive sales, deliver exceptional service and uphold brand standards in a fast-paced retail environment.

You will manage replenishment, merchandising and daily store operations while mentoring a team to meet targets and maintain high standards of presentation, health and safety, and customer care. This role requires proactive guest engagement, effective communication with colleagues, and daily use of reports to inform