IT Trainer

Job Description

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

We’re looking for an enthusiastic and proactive IT Trainer to join our IT Department on a permanent basis. If you're passionate about helping people learn, enjoy working with technology, and want to make a real impact across our multi-site legal network, we want to hear from you.

This is a fantastic opportunity for someone who wants to build a long-term career in IT training—even if you’ve never worked in legal before.

As an IT Trainer, you’ll help support and upskill our colleagues by:

• Delivering engaging training sessions on key IT systems and tools
• Creating clear, user-friendly training materials and resources
• Supporting ongoing development of our IT training strategy
• Working with the IT team to test, refine, and improve workflow systems
• Developing your understanding of best practices in case handling across RTA, EL/PL, and Employment

This role can be based at any of our offices.

We’re looking for someone who has:

• 2–4 years’ experience in a training role, preferably IT
• A solid understanding of Microsoft applications
• Familiarity with case management systems (we’ll provide full training)
• Strong communication, presentation, and interpersonal skills
• An open mind and willingness to learn.
• Willingness to travel across our office network
• Experience with Mattersphere, Microsoft 365, or working in a multi-site environment—but these are absolutely not essential.

As a member of our team, you’ll play a key role in driving digital excellence and supporting our strategic goals. You’ll be part of a collaborative environment that values your expertise and encourages innovation.

Benefits include:

• Contributory pension scheme
• Permanent health insurance
• Healthcare Cash Plan (Medicash)
• Life assurance
• 23 days annual leave (in addition to bank holidays)
• 5 days additional leave over Christmas
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Cycle to work scheme
• Subsidised sports and social club
• Annual travel and parking loans
• Financial assistance for professional development

Ready to make an impact in a high-performing legal IT team? xwzovoh Apply now and help us deliver smarter, more connected solutions—one training session at a time.