Junior IT Support Technician - Swindon

<p><h1><strong>Junior IT Support Engineer </strong> </h1><p><strong>£25,000-£28,000 Salary - </strong>️<strong>Swindon - </strong><strong>Fully Onsite </strong> </p><p>Are you an up and coming IT Support professional looking to take the next step in your career? I'm currently supporting an organisation that's bringing in a Junior IT Support Engineer to be the first point of contact for all internal technical queries. If you enjoy problem‑solving, helping users, and want to build a strong foundation in IT, this is a great opportunity to learn and progress quickly. </p><h3><strong>Roles/Responsibilities: </strong> </h3><ul><li>Act as the first point of contact for all user IT queries </li><li>Diagnose and resolve common issues across desktops, laptops, software and peripherals </li><li>Pass on more complex or long-running issues to the 2nd Line function </li><li>Contribute to internal documentation and "how‑to" guidance </li><li>Support account setups, permissions, device preparation, and other onboarding tasks </li><li>Follow established IT processes to ensure smooth day‑to‑day operations </li> </ul><h3><strong>What They Are Looking For: </strong> </h3><ul><li>Around 1-2 years' experience in a customer-facing IT support or service desk role </li><li>Confident working with Windows, Office 365, Active Directory and basic networking principles </li><li>Experience using any recognised ticketing system </li><li>Comfortable speaking with users at all levels and explaining fixes clearly </li><li>Strong attention to detail and a methodical, organised approach </li><li>CompTIA A+, Network+ or similar qualifications are beneficial </li> </ul><h3><strong>Nice to Have: </strong> </h3><ul><li>Awareness of basic networking concepts </li><li>Previous exposure to user management or permissions </li><li>A willingness to learn, develop and take on new challenges </li> </ul><p>This is an exciting opportunity to progress in your IT career, apply now! </p> </p> <p>If you are interested in this position please click 'apply'. </p><p>Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. </p><p><br /><em>Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. </em> </p><p><em>For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. </em> </p> <strong>Job Tenure: Permanent </strong> <strong>Salary: £25000 - £28000 per annum + Pension, Free parking, Incentives, Events </strong> <strong>Location: Swindon, Wiltshire </strong>