Sales Advisor

<span xml:lang="en-GB" lang="en-GB" class="rtltextaligneligible"><div> <div> <div> <h2><b>About the role</b></h2> </div> <div> <p><strong>Sales Advisor</strong></p> <p>We’re looking for ambitious, target-driven sales professionals to join our SME Acquisition or Customer Success teams, helping small businesses across the UK grow with BT and EE.</p> <p>If you thrive in a fast-paced contact centre environment, enjoy hitting targets, and want to develop a long-term sales career, this is your opportunity to step into a role with real earning potential, variety, and progression.</p> </div> </div> <div> <div> <h2><b>What you will be doing</b></h2> </div> <div> <p>You’ll be at the heart of SME growth, using strong sales skills and customer conversations to win and grow business by converting inbound and outbound leads, while upselling and cross-selling across mobile, connectivity and digital services. You’ll manage a portfolio of SME customers, build relationships with business owners and decision-makers, and use outbound activity to identify needs and match the right solutions, while keeping CRM systems accurate and following best practice.<br><br>You’ll work in a target-driven environment to achieve sales, revenue and activity KPIs, build and manage a strong pipeline, and ensure opportunities are progressed effectively to deliver consistent growth.<br><br>There are roles within both our Acquisition and Customer success teams and will discuss both throughout the assessment process:</p> <p><strong>Acquisition</strong></p> <p>This role is<strong> </strong>primarily focused on new business sales, targeting smaller SME Business customers (0–49 employees) with a strong emphasis on outbound activity and pipeline generation.</p> <p><strong>Customer Success</strong></p> <p>This role is more relationship-led, with a broader focus on ongoing account management. This includes retention, upsell, and growth of existing customers, alongside some new business activity (10–100 employees).</p> </div> </div> <div> <div> <h2><b>What skills you'll need to suceed</b></h2> </div> <div> <p><strong>Essential</strong></p> <ul type="disc"> <li>Experience in a sales environment (contact or retail)</li> <li>Strong communication skills with the ability to sell, influence, and build trust</li> <li>Confidence using CRM systems and digital tools</li> <li>A positive, coachable mindset with a willingness to learn</li> </ul> <p><strong>Desirable</strong></p> <ul type="disc"> <li>Proven track record of hitting or exceeding sales targets</li> <li>Experience in telesales or outbound sales environments</li> </ul> </div> </div> <div> <div> <h2><b>Benefits</b></h2> </div> <div> <p>Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:</p> <ul type="disc"> <li>30% OTE Bonus</li> <li>Monday – Friday Shift Pattern</li> <li>Access to an online private GP 24/7 for you and your immediate family </li> <li>Market-leading paid carers leave with up to 2 weeks off </li> <li>Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay</li> <li>Discounted EE and BT products, including mobile and broadband</li> <li>Market leading Pension scheme – 5% from you and 10% from us</li> <li>Holiday purchase scheme</li> </ul> <p>You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.</p> </div> </div> </div> </span>