<img src="https://teleperformance.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4712580&hashed=-552666295" alt="TPUK Back 7" />Recruitment Business Partner Location: Glasgow Hybrid: 3 days in office Salary: up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives.You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard.The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) <ul><ul><li>Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding.</li><li>Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly.</li><li>Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager</li><li>Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets.</li><li>Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all.</li><li>Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs.</li><li>Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met.</li><li>Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint.</li><li>Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability.</li><li>Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients</li><li>Support with offshore resource development and upskilling</li><li>Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data</li></ul></ul> What You’ll Bring – Essential Criteria<ul><ul><li>Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment</li><li>Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions)</li><li>Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function</li><li>Experienced in recruiting social value candidates and/or working in social value employment </li><li>Strong stakeholder management and communication skills.</li><li>Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality.</li><li>Knowledge of UK employment law and recruitment compliance practices is strongly preferred.</li><li>Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools.</li><li>Excellent problem-solving, organisation, and time-management skills.</li></ul></ul>

Recruitment Business Partner

Special Agent, $40,000 Recruitment Incentive

Resource, income and events co-ordinator

Associate Recruitment Consultant

Recruitment Consultant

Senior Recruitment & Training Consultant

HR Business Partner

Recruitment Consultant(Graduate/Trainee) - Uncapped Commission

Recruitment / Resourcer (Mental Health)

HLTA, SEND Resource base, Sparkbrook, B11

Recruitment Business Partner

Job description

Benefits