Service Assurance Agent

<p style=""><span style="">To triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients.</span></p><p style=""><br /></p><div style=""><div style=""><p style=""><span style=" font-weight: bold;">Responsibilities</span></p></div><div style=""><ul style=""><li><span style=""><span style="">Working?collaboratively?with?the?Service?Manager?to?design?and?implement?effective?repo</span><span style="">r</span><span style="">ting?to?accurately?reflect?team?performance</span></span></li><li style=""><p style=""><span style="">Attend?internal?project?meetings?where?necessary?</span></p></li></ul></div><div style=""><ul style=""><li style=""><p style=""><span style="">To ensu...</span></p></li></ul></div><div style=""><p style=""><span style=" font-weight: bold;"><br /></span></p></div></div><div style=""><div style=""><p style=""><span style=" font-weight: bold;"><br /></span></p></div></div><div style=""><p style=""><span style=" font-style: italic; font-weight: bold;"><br /></span></p></div><br/><p>CRWG1_UKTJ</p>