Complaints & Information Officer

<p style=""><strong style="">Complaints & Information Officer (Temporary)</strong><br style="" /><strong style="">Pay:</strong>£14.83 per hour<br style="" /><strong style="">Working pattern:</strong>Hybrid (initially more office-based for training, then 23 days in office)</p><p style=""><strong style="">Purpose:</strong><br style="" />Manage complaints and information requests (FOI/EIR), ensuring compliance with legislation, delivering high-quality responses, and supporting service improvements through complaints insight.</p><p style=""><strong style="">Key Responsibilities:</strong></p><ul style=""><li style="">Handle and coordinate statuto...</li></ul>