Technical Support Officer

Technical Support Officer - Building Control<br><br>The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.<br>Fully Remote<br>£32,000 per annum<br>Panoramic Associates is currently working with a Local Authority to facilitate the appointment of a Technical Support Officer to support the Building Control service. This is an excellent opportunity for an experienced administrator/support professional with Building Control knowledge to join a busy, customer-facing team and help ensure applications, enquiries and case administration are managed efficiently and compliantly.<br>Responsibilities of the Role:<br>Providing technical/business support to the Building Control team, ensuring efficient day-to-day administration of the service.<br>Logging, processing and administering Building Control applications, notices and related documentation.<br>Managing the Building Control inbox and responding to customer, contractor and stakeholder enquiries in a professional and timely manner.<br>Supporting the scheduling and coordination of inspections, meetings and site visits, ensuring accurate records are maintained.<br>Updating internal systems/CRM and maintaining accurate case files, correspondence, and compliance records.<br>Liaising with internal departments and external partners (residents, agents, contractors, developers) to obtain information and resolve queries.<br>Assisting with the production of completion documentation and general service reporting where required.<br>To be successful in the role you will have:<br>Experience in a technical support/administration role within Building Control (or a closely related regulatory/technical environment).<br>Strong knowledge of Building Control processes, documentation, and customer service standards.<br>Confidence managing high volumes of enquiries, prioritising workload and working to deadlines.<br>Strong attention to detail and experience maintaining accurate records and case notes on internal systems.<br>Excellent communication skills (written and verbal) and the ability to liaise with a wide range of stakeholders.<br>Next Steps<br>This is a permanent position offering £32,000 per annum and is fully remote.<br>Interviews will be taking place in the next couple of weeks. xwzovoh If you are interested in knowing more, apply today or contact Rashani Johnson @ Panoramic Associates.