To triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients.

Responsibilities

Working?collaboratively?with?the?Service?Manager?to?design?and?implement?effective?reporting?to?accurately?reflect?team?performance
Attend?internal?project?meetings?where? xwzovoh necessary?

To ensu

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Head of IT Service Management

Service Delivery Director

Service Advisor

Service Assurance Agent

Job description