Sales Administrator

<p>The sales administrator supports the sales team by handling inbound and outbound customer communication, processing orders, maintaining accurate records and ensuring a smooth day-to day sales operations. </p><p><br><br>Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.<br></p><p><strong>Order Capture, Entry and management</strong></p><ul><li>Collating orders received by the wider team across the business, sense checking and entering into Orderwise</li><li>Ratifying e-commerce orders and processing</li><li>Working with the wider team to manage stock issues to ensure order fulfilment</li><li>Working with the delivery team to hit customer delivery requirements</li></ul><p><strong>Customer Service</strong></p><ul><li>Managing inbound customer sales queries via phone and email</li><li>Credits and returns</li><li>Handling complaints</li><li>Credit management and aged debt</li></ul><p><strong>Telesales</strong></p><ul><li>Adhoc outbound call activity based on specific campaigns/requirements</li><li>Some proactive xwzovoh prospecting</li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li>Previous customer facing experience with the ability to handle customer queries</li><li>Strong attention to detail </li><li>Ability to work accurately and independently </li><li>Excellent verbal, written and interpersonal skills.</li></ul>