Regional Director of Operations

<p><strong>Regional Operations Director</strong></p><p><strong>Midlands & South of England</strong></p><p> <strong>Salary: Competitive + Bonus + Vehicle + Private Healthcare</strong></p><p><br><br>Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.<br></p><p><strong>The Opportunity</strong></p><p>Compass Associates are partnering with a growing, privately owned care provider to appoint a Regional Operations Director across the Midlands and South.</p><p><br></p><p>With over 30 homes, the group is entering a sustained period of growth, backed by a strong acquisition pipeline and clear long-term strategy.</p><p><br></p><p>This is a high-impact, senior leadership role where you will take ownership of a significant region, working directly with the Group Operations Director to drive performance, strengthen standards, and scale quality alongside growth.</p><p><br></p><p>This is not a steady-state role. It is suited to someone who thrives in a dynamic, evolving environment and is comfortable balancing hands-on operational input with strategic oversight.</p><p><br></p><p><strong>The Role</strong></p><p>You will lead a portfolio of homes across the South, taking full responsibility for operational performance, quality, and leadership capability.</p><p><br></p><p>A key part of the remit is being visible and embedded in the homes, supporting, challenging, and developing Home Managers to deliver consistently strong outcomes.</p><p><br></p><p>You will operate as the link between the frontline and senior leadership, ensuring clarity, accountability, and pace across the region.</p><p><br></p><p><strong>Core Focus</strong></p><p><strong>Leadership and Development</strong></p><p>Build strong, accountable Home Manager teams, coaching, stretching, and supporting performance</p><p><strong>Operational Performance</strong></p><p>Drive occupancy, cost control, and overall commercial performance across the region</p><p><strong>Quality and Compliance</strong></p><p>Ensure homes are consistently aligned with CQC standards and inspection-ready</p><p><strong>Hands-On Support</strong></p><p>Step into services where required, stabilising, improving, and setting direction</p><p><strong>Performance Management</strong></p><p>Identify risk early, implement clear action plans, and follow through to delivery</p><p><strong>Culture and Engagement</strong></p><p>Create a culture of ownership, accountability, and pride across your homes</p><p><strong>Systems and Structure</strong></p><p>Embed effective processes, reporting, and use of digital systems to support decision-making</p><p><br></p><p><strong>What They’re Looking For</strong></p><p>This role requires an established operator, someone credible, decisive, and comfortable leading from the front.</p><p>You will bring:</p><ul><li>Proven experience operating at Regional or multi-site level within elderly care </li><li>A strong understanding of CQC expectations and what good looks like in practice </li><li>The ability to balance support and challenge with Home Managers </li><li>Commercial awareness across occupancy, payroll, and cost control </li><li>A visible, hands-on leadership style </li><li>The confidence to step into underperforming services and drive improvement quickly </li><li>A clinical background or NMC PIN is beneficial, but not essential. xwzovoh </li></ul><p><br></p><p><strong>Why This Role</strong></p><ul><li>A growing provider with clear ambition and backing </li><li>Genuine autonomy to shape your region </li><li>A role that combines strategy with operational influence </li><li>Direct exposure to senior leadership and growth plans </li><li>The opportunity to make a visible impact across multiple services </li></ul><p><br></p><p><strong>The Package</strong></p><ul><li>Competitive base salary </li><li>Performance-related bonus </li><li>Company vehicle or car allowance </li><li>Private healthcare </li><li>Flexible working model </li></ul><p><br></p><p><strong>Process</strong></p><p>This will be a streamlined, two-stage process, focused on both experience and leadership style.</p><p><br></p><p><strong>Next Steps</strong></p><p>For a confidential discussion, contact <strong>Zenon Raddon</strong> at Compass Associates:</p><p> </p><p> </p>