Housing Support Officer - 2-3 Months Temp

<p>Job Description</p><br>If your skills, experience, and qualifications match those in this job overview, do not delay your application.<br><p>Ashberry Recruitment are looking for a Housing Support Officer on an ongoing basis.</p><p>We require someone with their own transport and experience delivering floating support.</p><p>Ideally the candidate will have experience with people with complex needs, substance misuse problems and mental health. Alternatively, someone with experience of tenancy sustainment, housing management support would be beneficial.</p><p>Your Key Responsibilities</p><ul><li>To provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved.</li><li>Manage a case load of tenants, providing person-centered support which empowers tenants to develop the skills necessary for independent living.</li><li>Help tenants to recognise their strengths, goals, and aspirations, encourage them to use these to effect change.</li><li>Support tenants’ wellbeing, encouraging them to actively engage with services in the</li><li>community and accompanying them to appointments if required.</li><li>Assist tenants to sustain their tenancy, advising and supporting with matters relating to rent, repairs, benefits and ASB.</li><li>Be involved with the referral, assessment and sign up of new tenants to the service.</li><li>Maintain accurate and up to date case notes using our electronic case management system, ensuring confidentiality and compliance with GDPR. xwzovoh </li><li>Identify, report and record safeguarding concerns following relevant procedures.</li><li>Collaborate with internal teams and external agencies and attend multi-agency meetings when necessary</li></ul><p>Hours</p><ul><li>Monday – Friday – 37 Hours Per Week</li></ul>