MG
Posted 4 days ago
Head of Neighbourhood Services
MCS Group
📍 Ballymena
Management and Consultancy
Job description
Are you an experienced operational leader looking to take the next step in a strategic, high-profile local government environment? We're recruiting for a Head of Neighbourhood Services to lead key frontline services across Waste Operations, Waste Performance & Contracts and Fleet Management within a progressive Borough Council environment.<br><br>Ensure you read the information regarding this opportunity thoroughly before making an application.<br><br>This is an excellent opportunity for a senior leader to drive service transformation, operational excellence and continuous improvement while contributing to the wider strategic priorities of the Council and local community.<br><br>The Role As Head of Neighbourhood Services, you will: Lead and manage a diverse portfolio of operational services, ensuring high-quality and cost-effective service delivery.<br><br>Develop and implement departmental business plans aligned to corporate and community priorities.<br><br>Drive performance management and continuous improvement initiatives across the service area.<br><br>Lead strategic planning, service transformation and operational development projects.<br><br>Manage budgets, resources, contracts and workforce planning to ensure value for money and operational efficiency.<br><br>Build strong working relationships with elected members, contractors, stakeholders and partner organisations.<br><br>Support the delivery of emergency planning, risk management and business continuity arrangements.<br><br>Provide strategic advice and reports to senior leadership, committees and Council meetings.<br><br>Foster a positive, high-performing culture focused on collaboration, innovation and customer service.<br><br>Ensure compliance with all relevant legislative, governance and health & safety requirements.<br><br>You will play a key leadership role within the organisation, supporting the delivery of strategic objectives while ensuring operational services continue to meet the needs of residents and stakeholders.<br><br>Essential Criteria Applicants should demonstrate: A degree or postgraduate qualification (or equivalent relevant experience).<br><br>Significant management experience within a large operational delivery environment.<br><br>Senior leadership experience involving strategic planning, service delivery and organisational change.<br><br>Experience managing budgets, people, contracts and operational resources.<br><br>Experience working with a wide range of stakeholders, including elected members and external agencies.<br><br>Strong understanding of local government operations and the wider political environment.<br><br>Excellent leadership, communication and performance management skills.<br><br>Experience driving service improvement and delivering change effectively.<br><br>A full UK driving licence or access to suitable transport.<br><br>Desirable Criteria Experience within waste management, fleet services, environmental services or local government operations.<br><br>Experience leading large-scale transformational or service integration programmes.<br><br>To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Zachery Downes for a confidential discussion.<br><br>This position may be subject to appropriate pre-employment checks.<br><br>We are committed to Equality, Diversity and Inclusion and welcome applications from all suitably qualified individuals. xwzovoh <br><br>If you require reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you.<br><br>If this role isn't quite right for you, we may have other senior management and operational leadership opportunities available<br>- get in touch to find out more.<br><br>Skills: Environmental Managemement<br>TPBN1_NI