General Manager

Our story<br><br>Before applying for this role, please read the following information about this opportunity found below.<br><p>The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Dubai and with new sites set to open in Miami.</p><br>Colleague Benefits:<br><ul><li><br></li><li><b>Free Meals on Duty</b> - Delicious, healthy meals, all free<br></li><li><b>50% Staff Discount</b> - For you and your friends and family, in any of our restaurants around the UK<br></li><li><b>Refer a Friend</b> - Bring your friends and earn up to £1,000 per person<br></li><li><b>Elevate Training Academy</b> - Commitment to training and continuing professional development with our San Carlo training app<br></li><li><b>Volunteering Days</b> - Give back with dedicated volunteering days, making a positive impact in your community<br></li><li><b>Squadra App</b> - Offering you discounts and rewards with thousands of companies worldwide<br></li><li><b>Wagestream</b> - Access to earned pay at any point of the month<br></li><li><b>Legal and Financial Advice</b> - Free legal and financial advice for you and your family<br></li><li><b>Colleague of the Month</b> - Monthly recognition awards where all San Carlo colleagues are celebrated<br></li><li><b>San Carlo Awards</b> - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues<br></li><li><b>Global Opportunities</b> - The chance to work at one of our many international restaurants, from Dubai to Miami<br></li><li><b>Best in Class Pension</b> - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow<br></li></ul><br>Key Responsibilities:<br><ul><li><br></li><li>Responsible for the increase in revenue and profitability within your restaurant.<br></li><li>Ensure Manager Controller Profit is in line with the company financial targets.<br></li><li>Ensure stocks and wastage are monitored, accounted for and kept within an acceptable level.<br></li><li>Accountable and responsible for accurate delivery of new inventory, with timely invoice processing within the company required timeframe.<br></li><li>Accountable and responsible for high customer feedback scores on all platforms<br></li><li>Oversee the day-to-day operations of your restaurant locations, ensuring a good working relationship with front of house and back of house team members. Also including managing staff and corrective actions as necessary with support from the head office HR team.<br></li><li>Managing team rotas, holidays and absences.<br></li><li>Ensure compliance with internal company policies and industry regulations.<br></li><li>Accountable for cash handling and governance of closing down procedures.<br></li><li>Hire new team members through our company Applicant Tracking System and other approved methods of recruitment. xwzovoh <br></li><li>Train, develop and manage team to company standards in all aspects of their roles, maintaining high levels of customer service and employee engagement.<br></li></ul><br>Required Qualifications & Experience:<br><ul><li><br></li><li>5 year’s experience in a similar role<br></li><li>Team management experience<br></li><li>Excellent communication skills<br></li><li>Meticulous attention to detail, highly organised and capable of handling multiple tasks<br></li><li>A proactive self-starter who can work independently with good judgement and minimal direction<br></li></ul><br>Compensation<br><p>Competitive salary</p><br>