ZD

Posted 1 day ago

CEO

Zachary Daniels Recruitment

📍 Manchester

Retail and Wholesale

Job description

<p>We are partnering with a high–growth online retail business at a pivotal stage in its journey. With a strong brand, loyal customer base, and proven product–market fit, the business is now looking to appoint a CEO to lead the next phase of scale.</p><br><br>Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.<br><p>This is an opportunity to take a digitally–led retail brand from successful operator to category leader–driving growth across channels, geographies, and customer segments while building a best–in–class leadership team and operating model.</p><br>The Role<br><p>The CEO will take full responsibility for the strategic, operational, and financial performance of the business. Working closely with the Board / investors, you will define and execute a clear growth plan, balancing top–line acceleration with sustainable profitability.</p><br><p>You will lead a digitally native organisation, ensuring excellence across customer acquisition, retention, trading, supply chain, and brand execution.</p><br>Key Responsibilities<br>Strategy & Growth<br><ul><li><br></li><li>Define and deliver a clear 3–5 year growth strategy<br></li><li>Scale revenue across DTC, marketplaces, and international markets<br></li><li>Identify and execute new revenue streams (product, channel, partnerships)<br></li></ul><br>Digital & Trading Excellence<br><ul><li><br></li><li>Own performance across all digital channels (paid, organic, CRM, marketplaces)<br></li><li>Drive best–in–class trading, merchandising, and customer journey optimisation<br></li><li>Leverage data to improve conversion, AOV, and lifetime value<br></li></ul><br>Brand & Customer<br><ul><li><br></li><li>Strengthen brand positioning and ensure consistent execution across all touchpoints<br></li><li>Champion a customer–first culture, improving retention and loyalty<br></li><li>Oversee marketing strategy including performance marketing, brand, and content<br></li></ul><br>Operations & Supply Chain<br><ul><li><br></li><li>Ensure a scalable and efficient end–to–end supply chain<br></li><li>Optimise inventory, fulfilment, and logistics to support growth<br></li><li>Balance speed, cost, and customer experience<br></li></ul><br>Leadership & Culture<br><ul><li><br></li><li>Build, lead, and inspire a high–performing executive team<br></li><li>Drive accountability, pace, and a results–oriented culture<br></li><li>Develop internal capability while attracting top–tier talent<br></li></ul><br>Financial Performance<br><ul><li><br></li><li>Own P&L, budgeting, and forecasting<br></li><li>Deliver profitable growth with strong cash discipline<br></li><li>Report to Board/investors with clear, data–driven insights<br></li></ul><br>The Person<br>Experience<br><ul><li><br></li><li>Proven CEO / MD / Commercial Director experience within online retail or e–commerce<br></li><li>Track record of scaling a digital–first business (10m–100m+ revenue range ideally)<br></li><li>Strong understanding of performance marketing, trading, and digital growth levers<br></li><li>Experience working with investors, PE, or high–growth founder–led environments<br></li><li>Demonstrated success in building and leading senior leadership xwzovoh teams<br></li></ul><br>Capabilities<br><ul><li><br></li><li>Highly commercial with a sharp instinct for growth opportunities<br></li><li>Data–driven decision maker with strong financial acumen<br></li><li>Deep understanding of consumer behaviour and online retail dynamics<br></li><li>Operationally credible–able to execute as well as strategise<br></li><li>Comfortable operating at pace in a scaling environment<br></li></ul><br>Style & Mindset<br><ul><li><br></li><li>Hands–on, sleeves–rolled–up leadership style<br></li><li>Resilient, adaptable, and comfortable with ambiguity<br></li><li>High energy, pace, and accountability<br></li><li>Clear communicator, able to align teams and stakeholders<br></li></ul><br>Why Join?<br><ul><li><br></li><li>Opportunity to lead and scale a high–potential digital retail brand<br></li><li>Genuine autonomy with strong backing from investors/Board<br></li><li>Ability to shape strategy, team, and long–term value creation<br></li><li>Equity participation aligned to growth<br></li></ul><br>
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