Application & Business Training Officer

<p>Job Description</p><br>Are you the right candidate for this opportunity Make sure to read the full description below.<br><p>Our client, a global and fast-growing organisation operating at the heart of the technology and supply chain sector, is seeking an Application & Business Training Officer. Supporting businesses worldwide with critical products and solutions, this is an excellent opportunity for someone looking to build their career in training and business systems within a dynamic, evolving environment.</p><p>You’ll play a key role in enabling employees to effectively use business applications and systems, helping drive adoption, improve efficiency, and support continuous operational improvement across the organisation.</p><p>This is a permanent position with a salary banding of £45,000 to £55,000 + excellent benefits. The organisation is based in Newbury, Berkshire, but the role can be offered on a hybrid or remote basis.</p><p>Key Responsibilities</p><p>Training Design & Development</p><ul><li>Create training manuals, user guides, and e-learning materials for business systems</li><li>Develop engaging content for both new and existing applications</li></ul><p>Delivery & Coaching</p><ul><li>Deliver in-person, virtual, and blended training sessions</li><li>Provide coaching and support to individuals and teams</li></ul><p>Process Optimisation Support</p><ul><li>Work with Operations teams to map and improve business processes</li><li>Support implementation of process changes to drive efficiency</li></ul><p>System Knowledge Maintenance</p><ul><li>Keep training materials up to date with system and process changes</li><li>Ensure documentation reflects current best practice</li></ul><p>Monitoring & Evaluation</p><ul><li>Assess user competency through feedback, QA, and assessments</li><li>Identify skill gaps and provide targeted coaching</li></ul><p>Stakeholder Management</p><ul><li>Partner with managers to identify training needs</li><li>Report on training effectiveness and performance metrics</li></ul><p>About You</p><ul><li>Experience in training, learning & development, or xwzovoh systems training roles</li><li>Experience delivering training on business systems or applications</li><li>Strong communication and presentation skills</li><li>Ability to simplify complex processes and systems for users</li><li>Organised, proactive, and detail-oriented</li><li>Experience working with stakeholders across multiple functions</li></ul><p>What’s on Offer</p><ul><li>Salary of £45,000 – £55,000</li><li>Hybrid or fully remote working options</li><li>Opportunity to shape training programmes in a growing organisation</li><li>Work closely with operational and technology teams</li><li>Supportive, collaborative environment with strong career development</li></ul>