NOC Engineer

<p><strong>NOC Engineer Aerospace / Defence Company SC Clearance Required 12 Month Contract (Inside IR35) Up to £55 per hour Newport</strong></p><p></p><p>MERITUS are working in partnership with a leading organisation within the Defence and Space sector to recruit a <strong>NOC Engineer</strong>. This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments.</p><p>As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant.</p><p>This role is ideal for someone with a strong foundation in networking who thrives in a fast-paced, mission-critical environment and is looking to progress their career within a highly secure and technically advanced domain.</p><p></p><p><strong>Main Responsibilities: </strong></p><ul><li>Provide 2nd line technical support for network and infrastructure-related incidents within a live service environment</li><li>Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls</li><li>Investigate, diagnose, and resolve faults, escalating to L3 support where required</li><li>Support the implementation of design changes and service improvements across live systems</li><li>Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery</li><li>Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting</li></ul><p></p><p><strong>Required Skills: </strong></p><ul><li>Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP)</li><li>Experience working within a NOC, Service Desk, or IT support environment (L2 level)</li><li>Strong communication skills with the ability to engage stakeholders at all levels</li><li>Familiarity with ITSM tools (e.g., ServiceNow, Remedy, Jira)</li><li>Awareness of IT security standards and compliance frameworks (ideally within regulated environments)</li><li>Knowledge of or working towards Cisco certifications (e.g., CCNA) or equivalent networking experience</li></ul><p></p><p><strong>Got your attention?</strong></p><p>If you believe that you have the skills and experience for the Network Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.</p><img src="https://www.jobg8.com/Tracking.aspx?SWtLklruwzK0sUnfE82G7br26yiMWXc2w" width="0" height="0" />