IT Support Lead

<p>We are proud to be working on behalf of a reputable Construction Company based in Thetford who are currently recruiting for an IT Support Lead to join their growing and fast paced team.</p><p></p><p>This is a fantastic opportunity that doesn't come up very often for an experienced individual to join the service desk. </p><p></p><p><strong>Key Duties & Responsibilities: </strong></p><ul><li>Supporting and taking leadership of the service desk.</li><li>Lead daily operations to ensure high-quality support experience.</li><li>Manage and coordinate the workload, ensuring deadlines are met and prioritise the workload.</li><li>Onsite support.</li><li>Providing hands-on onsite support including device set up, meeting room support and helping with personal within the office.</li></ul><p></p><p><strong>Previous Skills and Experience: </strong></p><ul><li>Proven experience with the IT support environment, coordinating service desk activity.</li><li>Strong technical skills across end user support.</li><li>Confident across Windows and Microsoft 365.</li><li>Excellent communication skills.</li></ul><p></p><img src="https://www.jobg8.com/Tracking.aspx?YmgcgEHB4yGg7FJZRYwL8Is21EH4lbhrv" width="0" height="0" />