Contracts Manager (Operations)

<p>Positive Employment is currently recruiting for a Contracts Manager for our client a housing association based in London.</p><p>The successful post holder will play a pivotal role in strengthening how the organisation manage, govern and optimise our operational contracts. This is a high-impact role offering real autonomy, visibility and influence across a diverse housing portfolio.</p><p>Reporting to the Head of Commercial Operations, they will lead the development and ongoing management of a robust contract management framework across student, keyworker, market rent, co-operative and short-life accommodation. They'll ensure contractual arrangements are effectively governed, performance-driven and aligned with our strategic objectives and risk appetite helping to mitigate contractual, financial, legal and reputational risk.</p><p>Act as a trusted subject-matter expert, working closely with internal teams and external partners to embed clarity, accountability and compliance. The role has a strong focus on assurance and insight: monitoring performance, leading audits and reviews, managing risk and breaches, and providing clear, evidence-based reporting to senior leaders, committees and the Board. They'll also help shape KPIs, SLAs and performance frameworks to ensure strong delivery and value for money.</p><p>This role is a temporary contract initially for 6 months with the possibility to extend. This role is hybrid working.</p><p><strong>Duties and Responsibilities but not limited to:</strong></p><ul><li>Developing, implementing and maintaining a comprehensive contract management framework covering leases, management agreements, SLAs and related contracts.</li><li>Establishing and operating effective governance and assurance structures for contractual performance, compliance and risk.</li><li>Acting as the organisational subject-matter expert on contractual obligations, providing clear guidance and support to colleagues.</li><li>Conducting audits and reviews to ensure compliance with legislation, regulation and internal policy.</li><li>Monitoring provider performance against KPIs, service standards and statutory requirements.</li><li>Proactively identifying contractual and operational risks and leading corrective action plans.</li><li>Managing key relationships with partners, providers, local authorities and internal stakeholders.</li><li>Investigating, documenting and resolving contractual breaches and poor performance, escalating where required.</li><li>Leading on contract variations, change control and change-in-law activities, ensuring impacts are clearly understood and formally recorded.</li><li>Producing high-quality reports and insight for senior management, committees and the Board.</li><li>Driving continuous improvement in contract management processes, systems and reporting.</li></ul><p><strong>Personal Requirements:</strong></p><ul><li>Experienced contract or governance professional.</li><li>Confident working with complex contractual arrangements and multiple stakeholders.</li><li>Possess the ability to bring strong assurance, compliance and performance management capability.</li><li>Possess the ability to interpret contractual requirements and translate them into practical, operational oversight.</li><li>Comfortable challenging constructively, leading without formal authority, and driving accountability and value for money.</li></ul><p><strong><em>Working Hours:</em></strong><em> 36hrs / Monday - Friday</em></p><p><strong>Pay: </strong>£36.59 per hr</p><p><strong><em>Please note this role is within the scope of IR35.</em></strong></p><img src="https://www.jobg8.com/Tracking.aspx?Ae5qx6keinwRfQ%2fw2wYS3X7h%2b8qX7MZIs" width="0" height="0" />