Comples Needs Support Worker - Weekend

<p><strong>Your new company</strong></p><p>We are currently recruiting for a Complex Needs Support Worker to provide short-term cover within a homelessness prevention service in Plymouth. This service delivers intensive, person-centred support to individuals with complex needs living in supported accommodation across multiple shared houses.</p><p>You will work on an outreach basis, providing one-to-one support and case management to help people stabilise their situations and move towards greater independence. The service operates using trauma-informed practice and Psychologically Informed Environment (PIE) principles.</p><p><strong>Your new role</strong></p><p>Shifts: Weekends, Saturday and Sundays </p><ul><li>Prioritise immediate customer needs and effectively manage risk</li><li>Provide intensive, personalised support and robust case management</li><li>Support customers to engage in recovery-focused support planning</li><li>Enable access to benefits, funding, and specialist external services</li><li>Build and maintain professional relationships with partner agencies</li><li>Promote independence and sustain tenancies</li><li>Maintain accurate case notes, records, and support plans</li><li>Work collaboratively as part of a wider support team</li></ul><p><strong>What you'll need to succeed</strong></p><ul><li>Experience in homelessness, supported housing, mental health, substance misuse, or related services (desirable but not essential)</li><li>A strong understanding of safeguarding and professional boundaries (or willingness to learn)</li><li>A resilient, calm, and pragmatic approach to challenging situations</li><li>Empathy, patience, and a non-judgemental attitude</li><li>Excellent communication, listening, and engagement skills</li><li>Good organisation, IT, and written skills</li><li>Self-motivated, proactive, and solution-focused</li><li>Ability to travel between multiple locations across Plymouth (full driving licence required)</li></ul><p>SafeguardingSafeguarding children and adults is a priority. This role is subject to safer recruitment checks in line with current legislation.<strong>What you'll get in return</strong></p><ul><li>£12.95 per hour for a full-time temporary role</li><li>Opportunity to gain hands-on experience within a homelessness prevention and complex needs service</li><li>A rewarding role where you can make a genuine difference to people's lives</li><li>Support from an experienced, values-driven team</li><li>Exposure to multi-agency working with health, housing, and support services</li><li>The chance to build your skills in case management, safeguarding, and risk management</li><li>A role well-suited to professionals seeking meaningful temporary work or those looking to develop their career in housing and support services</li></ul><p><strong>What you need to do now</strong>If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.</p><p>Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk</p><img src="https://www.jobg8.com/Tracking.aspx?GCyQiLeUhGWPa3ZDyFYWlRxlsml2Ngx4j" width="0" height="0" />