Commercial Operations Manager

<p>Commercial Operations Manager</p><p>Bristol (Hybrid - 3 Days Per Week)</p><p>£75,000 - £85,000 + Benefits</p><p>Are you stuck in a business where you can see the operational problems but don't have the authority to fix them?</p><p>Fed up with processes that don't scale, suppliers that aren't challenged properly, contracts that create problems downstream and commercial functions that feel reactive instead of strategic?</p><p>Maybe you've helped grow an MSP before and know exactly what needs improving but keep hitting red tape, slow decision-making or leadership teams that talk about change without ever actually implementing it.</p><p>If that sounds familiar, keep reading.</p><p>We're working with a growing MSP delivering cloud and IT support services into professional services clients across the UK. The business has built strong foundations, a solid client base and an excellent reputation within the market - and they're now looking for someone to help professionalise and evolve a key area of the business as they continue to scale.</p><p>This is a genuinely high-impact role.</p><p>They're looking for someone commercially sharp and operationally strong who can take ownership across procurement, supplier management, contracts, billing governance and wider commercial operations.</p><p>This is not a role where you'll be boxed into one narrow function.</p><p>You'll have the opportunity to influence process, governance, supplier strategy and commercial operations across the business whilst working closely with senior leadership to improve scalability, efficiencies and overall operational maturity.</p><p>The right person will probably come from an MSP, managed services or wider technology services environment and will understand the realities of scaling a growing services business.</p><p>The Role:</p><ul><li>Lead and develop a small commercial operations team</li><li>Review, negotiate and implement supplier and client contractual terms</li><li>Improve procurement, billing and supplier management processes</li><li>Drive operational and commercial governance improvements</li><li>Identify inefficiencies, process gaps and opportunities to improve scalability</li><li>Work closely with senior leadership to support business growth</li><li>Help evolve and mature a key operational function within the business</li></ul><p>What They're Looking For:</p><ul><li>Strong commercial and operational experience within an MSP, managed services or technology environment</li><li>Experience across procurement, contracts, supplier management and commercial operations</li><li>Strong commercial acumen and confidence dealing with suppliers and contractual negotiations</li><li>Experience improving processes and helping businesses scale operationally</li><li>Someone proactive, commercially-minded and comfortable challenging the status quo</li><li>Previous experience within a growing or scaling MSP would be highly advantageous</li></ul><p>Why Join?</p><p>Quite simply, this is the type of role where you can genuinely make a visible impact.</p><p>You'll be joining a business that actually wants someone to come in, challenge processes, improve operations and help build a stronger, more scalable commercial function.</p><p>There's real autonomy here, real influence and the opportunity to help shape how the business grows over the coming years.</p><p>For the right person, this could be a genuinely career-defining move.</p><p>Ballantyne Technology operate as an employment agency for their clients. For more information contact Jamie Smith.</p><img src="https://www.jobg8.com/Tracking.aspx?VZ6agKFPodt5Zb7R6%2bdIaVhKICOs9TpVl" width="0" height="0" />