Booking Clerk Administrator (Temporary)

<p>Honeycomb are delighted to be working with the Southern Health and Social Care Trust to recruit a Temporary Band 3 Booking Clerk Administrator. This role will initially be located in Portadown but will then move to Lurgan from June 2026. It is a full-time position offering the below shift pattern.</p><p> </p><p><strong>Location:</strong> Initially Portadown, then Lurgan from June 2026</p><p><strong>Salary:</strong> £12.75 per hour</p><p><strong>Contract:</strong> Temporary until August 2026</p><p><strong>Hours:</strong> This position offers the following shift pattern</p><p>Weeks 1-4: Mon - Fri</p><p>4 days 8am to 4pm</p><p>1 day 10am to 6pm</p><p> </p><p>Week 5: Mon - Sat</p><p>3 days 8am to 4pm</p><p>1 day 10am to 6pm</p><p>1 day 8am to 11.30am</p><p>Saturday 9am to 1pm</p><p> </p><p><strong>Key responsibilities:</strong></p><ul><li>Manage patient booking and registration processes</li><li>Handle incoming and outgoing correspondence efficiently</li><li>Speak with patients and healthcare professionals by telephone and email</li><li>Maintain accurate electronic and manual records</li><li>Prioritise workload to meet service deadlines and standards</li><li>Support the ongoing development of electronic referral systems</li><li>Deliver excellent customer service with professionalism and empathy</li><li>Work collaboratively with colleagues across the Trust</li></ul><p> </p><p><strong>Essential Criteria:</strong></p><ul><li>4 GCSEs (Grades A-C) including English Language <strong>and</strong> 1 year's clerical/administrative experience<br /> <strong>OR</strong><br /> 2 years' clerical/administrative experience</li><li>Experience using Microsoft Word or equivalent software</li><li>Strong communication and organisational skills</li><li>Ability to work independently and as part of a team</li><li>Ability to prioritise workload effectively</li></ul><p> </p><p><strong>Desirable</strong></p><ul><li>Experience using HSCNI software packages including PARIS</li></ul><p> </p><p>If you wish to apply in confidence, please submit your <strong>CV</strong> via the link provided or contact <strong>Ashlea Parte </strong> for further information.</p><p>Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made.</p><p>Please note: Successful candidates may be required to complete a <strong>Basic or Enhanced Access NI</strong> security check (fee of £18+). A previous conviction will not automatically disqualify you; all information is treated in strict confidence.<br /> For further details, visit: </p><p><strong>Honeycomb</strong> is fully committed to <strong>equal opportunities</strong> for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity</p><p> </p><p> </p><img src="https://www.jobg8.com/Tracking.aspx?VZ6agKFPodtC586hvHVkTuIA5U36zSfjl" width="0" height="0" />