Sales Administrator

<p><p> Your new role <br> As Sales Administrator, you will play a key role in supporting the sales function and ensuring the smooth processing of customer orders. <p></p> Your responsibilities will include: <ul><li> Processing and accurately marking up customer orders within strict timelines </li><li> Checking orders and ensuring accuracy prior to dispatch </li><li> Handling inbound customer calls in a professional and timely manner </li><li> Managing a shared inbox and responding to order enquiries </li><li> Raising manual overnight and collection orders </li><li> Investigating discrepancies including shortages, credits, and returns </li><li> Coordinating proof of delivery (POD) requests and sample orders </li><li> Completing order matching and follow-ups </li><li> Supporting wider administrative duties, including order entry and invoice processing </li><li> Assisting management with ad hoc tasks as required </li></ul><p><br> What you'll need to succeed <p></p><ul><li> Previous experience in a sales administration or office-based role </li><li> Strong attention to detail and a high level of accuracy </li><li> Excellent communication skills and a professional telephone manner </li><li> A proactive, "can-do" attitude and willingness to support the wider team </li><li> Good organisational skills and the ability to prioritise workload effectively </li><li> Proficiency in Microsoft Office, particularly Outlook, Word, and Excel </li><li> Experience within a product-based or order-processing environment would be advantageous </li></ul><p><br> What you'll get in return </p><ul><li> Full-time hours, Monday to Friday (08:30 - 16:30)</li><li> Opportunity to join a supportive, collaborative team </li><li> Varied and engaging role within a busy office environment </li><li> Stability within a well-established organisation </li><li> Onsite working in a convenient Glasgow location </li></ul><p> What you need to do now <br> If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. </p><p> Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk </p>