Lived Experience & Clinical Practice Administrator (permanent, part-time 26 hours per week)

We are looking for an administrator who will provide comprehensive administrative, data and project support across the Lived Experience and Clinical Practice Directorate (LECP).   You will have experience of working within an administrative support role as well as using Word, Excel and databases. The post holder will ensure the smooth delivery, monitoring and promotion of Myeloma UK’s healthcare professional (HCP) resources and education programmes, as well as patient information services.   You’ll have strong organisational and administrative skills including a confident telephone manner with the ability to work to tight deadlines and work well under pressure, together with managing and prioritising a wide range of tasks. Experience using Raiser’s Edge database and/or WordPress content management system would be an advantage but not essential.   The Lived Experience & Clinical Practice Administrator role encompasses administrative responsibilities across our HCP Hub platform, online learning programmes and events, and hospital excellence programme. You will support the continued development of the HCP Hub by coordinating data collation, cleanings and migration into systems such as Raiser's Edge. The post holder will process patient information orders, support data collection, KPI reporting, and serve as a key point of contact for enquiries from healthcare professionals and other external stakeholders. You will be responsible for managing Patient Experience Survey mailouts and data entry for the Clinical Service Excellence Programme (CSEP), as well as coordinating CSEP report and plaque mailings. The role will also include managing administration and logistics for external conferences and events, including preparation, shipping of materials and post-event follow-up. Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.   Until then, our mission is to help every person living with myeloma, live well, for as long as possible. Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees. disability ·