Housing Support Officer

<p><p><b> Your new company </b> <br> We are currently seeking a motivated and compassionate Housing Support Officer to join a busy Housing Services team.This is a rewarding frontline role supporting individuals and families to sustain their tenancies, prevent homelessness, and improve long-term housing outcomes.You will work closely with tenants, internal services, and partner agencies to provide tailored housing support and early intervention. <br><b> Your new role </b> </p><ul><li> Deliver person-centred housing support to tenants across a designated patch </li><li> Support tenancy sustainment, including early intervention in cases of arrears or vulnerability </li><li> Work with individuals at risk of homelessness to develop and implement support plans </li><li> Liaise with external agencies (e.g. social work, health services, DWP, third sector providers)</li><li> Carry out home visits, risk assessments, and welfare checks </li><li> Maintain accurate case records and contribute to performance reporting </li><li> Promote positive tenancy behaviour and community cohesion </li></ul><p><b> What you'll need to succeed </b> </p><ul><li> Experience working in housing, homelessness, or a related support environment </li><li> Strong knowledge of tenancy sustainment, housing options, or homelessness prevention </li><li> Excellent communication and interpersonal skills </li><li> Ability to manage a varied caseload and prioritise effectively </li><li> Experience working with vulnerable individuals or complex needs </li><li> A full UK driving licence (or ability to travel across the area)</li></ul><p> A relevant qualification in housing, social care, or a related field is desirable but not essential. <br><b> What you'll get in return </b> </p><ul><li> Competitive hourly rate </li><li> Ongoing training and professional development </li><li> Opportunity to make a real impact within local communities </li></ul><p><b> What you need to do now </b> <br> If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. <br> If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. </p><p> Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk </p>