Digital Trading Manager - Ecommerce

Head of Digital Underwriting Operations Birmingham (Hybrid) £90,000 + 25% bonus + exceptional benefits We’re partnering with a leading global insurer to appoint a senior leader to drive Digital underwriting operations within a fast-growing UK Broker channel. This is a high-impact role sitting at the centre of digital growth strategy—leading a team, shaping underwriting operations, and delivering real commercial results in an increasingly digitised market. You’ll lead a Digital underwriting team, taking ownership of performance, productivity, and operational excellence. Working closely with senior leadership, you’ll play a key role in delivering growth targets, enhancing broker experience, and launching new digital products aligned to a forward-thinking roadmap. Digital growth strategy and delivery Data-led performance and decision making Leading and developing a cross-class Digital underwriting team Enhancing digital trading, broker journeys, and service delivery Supporting product launches aligned to digital roadmap Using data and MI to drive performance and continuous improvement Strong background in commercial insurance underwriting or trading Proven leadership experience within a broker or digital environment Track record of delivering growth and operational performance Confident using data to drive decisions and improve outcomes Strong stakeholder management and commercial mindset Experience working in or alongside digital insurance platforms This isn’t just another leadership role — it’s a chance to shape a key part of a business investing heavily in digital capability through to 2030.