Business Support Officer - Service Support

Business Support Administrator Antrim|Full-time,Permanent|£27,000£29,000dependingonexperience About Energeia Technologies Founded in 2005, Energeia Technologies is a specialist industrial engineering company headquarteredinAntrim. Withnearly 20 yearsin the industry and a founding team carrying over100yearsofcombinedexperience,Energeiahasgrownintoaleadingproviderofsteam and condensate loop solutions across the UK and Ireland. The business specialises in the design, supply, installation and ongoing maintenance of industrialheat transfer equipment, covering everything from steam traps and pressure reducingvalvestoheatexchangersandboilers.Energeiarepresentsseveralworld-class manufacturers,andservesclientsacrosspharmaceuticals,food&beverage,healthcare, energy generation, brewing & distilling, and petrochemicals. As the business continues to grow, this is an exciting time to join a well-established, technically focused team with a strong reputation built over two decades. Role Overview We are looking for an Administrative & Sales Support Assistant to join its a varied, hands on role sitting at the heart of the business. Youll work across ?nance, admin and sales - no two days will be the same. Salary: £27,000£29,000 per annum dependingonexperience Location:Antrim(fullyo?ce-based) Contract:Full-time,Permanent Hours: Monday Thursday 08:3017:00, Friday 08:3014:30 What You Will Do Administration Answeranddirectincoming telephoneandemailenquiries Generalo?ceadministration,?linganddocumentmanagement Support management with day-to-day administrative duties Purchase Ledger & Accounts Processpurchaseinvoices,receipts,andsupplierpaymentsdirectlythroughSage Matchgoodsreceivednotes(GRNs)againstsupplierinvoicesandpurchaseorders Routinely reconcile supplier statements against the ledger to catch missing or incorrect invoices Handlesupplierdisputesovermissedorincorrectpaymentsprofessionally Resolveinvoicequeriesandpaymentsdirectlywithclients Accuratedataentryacrosspurchaseaccountsformaterials,components,andservices Sales Support Callexistingandprospectiveclientstobookinmeetingsforthesalesteam MaintainandupdatetheCRM/contactdatabasewithaccuraterecords Prepare and send supporting materials ahead of client meetings What We Are Looking For Previous experience in an administrative, accounts, or business support role Con?dent and professional telephone manner - comfortable making outbound calls to chase payments or book meetings Strongattentiontodetailandaccuracyindataentry Familiaritywithpurchaseorder(PO)systemsandmatchinginvoicestoGRNs Well-organisedwithgoodtimemanagementandthe abilitytojugglemultiplepriorities Competent IT skills including Microsoft O?ce; experience with Sage or a similar accounts package is an advantage Excellentwrittenandverbalcommunicationskills Self-motivated and able to work independently as well as part of a small team Why Join Us? Variedrolewithrealresponsibilityfromdayone Early?nisheveryFriday ?nishat14:30 Joinawell-establishedand growingengineeringbusiness Friendly,supportiveworkingenvironment Competitive salary based on experience JBLE1_NI