Application Support Analyst - SQL Server

n Join a collaborative team supporting technology that makes a real difference in local communities. \n We are looking for an Application Support Analyst to help deliver high-quality support for market-leading education and social care software used by local authorities. Deliver 2nd and 3rd line application support within a structured support team \n Analyse logs, SQL data, and system behaviour to identify root causes \n Replicate defects and support bug identification and resolution \n Support both hosted and on-premise environments \n \Experience with SQL Server and writing SQL or T-SQL queries \n Background in 2nd line application or software support \n Knowledge of Microsoft Windows Server environments \n 3rd line support exposure \n ~ Experience supporting external customers remotely \n ~ The environment is fast-paced and evolving, offering opportunities to grow your technical expertise while making a meaningful impact. \n If you enjoy solving problems, working closely with customers, and taking pride in delivering high-quality outcomes, we would love to hear from you.  \